HDG HOMES LIMITED
PRIVACY STATEMENT
Information covered by this Statement
This Privacy Statement applies to the use and processing of Personal Information collected and used by certain staff members of HDG Homes Limited and its subsidiaries. Information concerning HDG Homes Limited can be found at https://hdghomeslimited.com/about-us/.
The phrases “HDG Homes Limited”, “us” or “we” shall, when used herein, mean those members of HDG Homes Limited on behalf of and in respect of whom this Statement is made.
By using HDG Homes Limited websites – airportcitykumasi.com, thekensingtonheights.com, thegreenwichkumasi.com, hdghomeslimited.com and/or mobile applications or otherwise providing your Personal Information to HDG Homes Limited, you agree to the collection, use and sharing of your information by this Privacy Statement.
Please read this Privacy Statement carefully and contact us at info@hdghomeslimited.com if you have any questions.
Personal information is information or any combination of separate pieces of information, that could be used to identify you.
Should you have any queries in respect of this statement or our use of personal data, please contact HDG Homes Limited at info@hdghomeslimited.com.
HDG HOMES LIMITED PRIVACY STATEMENT
We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content or use our mobile applications or other services; and information we collect about you from other sources.
INFORMATION WE COLLECT DIRECTLY FROM YOU
We collect information directly from you when you choose to participate in our offers and programmes, or our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
• Name
• Email address
• Postal address
• Telephone and/or fax number
• Demographic information
• Telephone number and recordings when you call our sales and/or customer service lines.
INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITES
We use cookies and other technologies to collect information when you visit our sites and view our online advertisements or promotions, The following are examples of information we may collect with these technologies:
• Information about your device browser and operating system.
• IP address.
• Web pages you view.
• Links you click.
• HDG Homes Limited emails you open.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve our site functionality, remember your preferences, and offer relevant information tailored to your interests.
Types of Cookies We Use
1. Essential Cookies – Necessary for the website to function properly.
2. Performance Cookies – Help us understand how visitors interact with our website by collecting anonymised data.
3. Functional Cookies – Enable personalisation and enhanced features such as remembering login details.
4. Targeting/Advertising Cookies – Used to deliver relevant advertisements based on your browsing habits.
Managing Cookies
You can control or disable cookies through your web browser settings. Please note that disabling cookies may impact the functionality of our website.
HOW HDG HOMES LIMITED USES THIS INFORMATION
We use the information we collect to provide you with products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests. The following are examples of how we may use the information we collect:
• Answer your questions or respond to your requests.
• Develop new products and services.
• Send you email and/or direct mailer messages with information about HDG Homes Limited brands and other content we think may be of interest to you.
• Telephone you about HDG Homes Limited brands and other content we think may be of interest to you.
• Personalise your experience on our websites by presenting products and information tailored to you.
INFORMATION SHARING
The success of our business depends on your trust, and we do not sell your personal information to marketers outside of HDG Homes Limited. We share your personal information within HDG Homes Limited as described in this statement. We do not share personal information with marketers outside of HDG Homes Limited unless you consent to such sharing, or as described within this statement.
We engage third-party service providers to perform a variety of business operations on our behalf. In so doing, we may share your Personal Information with them. We provide our service providers with only the Personal Information they need in order to perform the services we request.
For example, we may rely on a 3rd party service provider to:
• Fulfil your service requests and answer your questions.
• Host our sites and deliver our email or other communications.
• Analyse our data, sometimes combined with data from other sources, to send you communications.
• Conduct research and analyse data to improve our products, services and sites.
• Perform other services that we request.
PERSONAL INFORMATION RETENTION PERIOD
We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required.
PLEASE NOTE:
EMAIL COMMUNICATIONS: You can stop receiving promotional email messages from HDG Homes Limited by following the opt-out instructions provided in any such message you receive.
TELEPHONE MARKETING & MOBILE TEXT MESSAGES: You can stop receiving telephone marketing calls and Mobile text messages by either telling us when we call you or text you by sending DND to +233 201 399 708, or you can call us or email info@hdghomeslimited.com to opt-out.
We will honour your request to stop receiving promotional emails and texts from HDG Homes Limited. However, we may continue to send you service-related communications. We may keep information for record-keeping to ensure we fulfil your request not to send particular types of messages.